To All Atlantic Highlands Water Utility Users
Under Executive Order 190, no household in New Jersey can have its electricity, gas or water service shut off due to non-payment through June 30, 2021. No gas or electric public or municipal utility or privately or publicly owned water system shall collect any fee or charge imposed for late or otherwise untimely payments or service reconnections that have accrued, and will continue to accrue, during the Public Health Emergency. This prohibition does NOT apply to sewer charges , which are managed by the Atlantic Highlands Water and Sewer Department.
If you're having trouble paying your water utility bills, there are some options for help. Below is an overview of the assistance programs that are available to customers of the Atlantic Highlands Water & Sewer Department/Utility.
Levelized Billing Plans: We urge water utility rate payers to make minimum or equal payments as much as possible including weekly, monthly or quarterly.
Deferred Payment Arrangement Plans: Water payments can be deferred to a later time with no penalty if you contact Borough Hall to request that accommodation, however all outstanding charges must ultimately be paid in full. There is no automatic deferral.
Forgiveness Plans: The Borough does not offer forgiveness programs .
New Jersey 211 :
Dial 2-1-1 any day, any time for confidential referrals to local health and human service assistance services or search NJ 2-1-1’s on-line database at: www.nj211.org . 2-1-1- is funded by the United Ways of NJ in partnership Federal Poverty Guidelines for 2021 with the State of New Jersey.
Social Services in New Jersey may be aware of additional resources and programs. For assistance contact Monmouth County Social/Human Services at 732-431-6000.